Regulations
House Rules of the “Vela” Apartment – Polańczyk
House Rules of the “Vela” Apartment – Polańczyk
The House Rules of the “Vela” Apartment are intended to ensure order and safety for all Guests.
The Rules also define the terms of use for the apartment and the entire property, including the reservation policy.
These Rules apply to all Guests of “Vela” as well as all persons present on the apartment premises.
The apartment is rented on a daily basis. The rental day begins at 4:00 PM and ends at 10:00 AM the following day. If the Guest does not vacate the apartment by 10:00 AM or leaves belongings inside, an additional day may be charged. However, this does not guarantee an extension of the stay.
Guests wishing to extend their stay beyond the reserved period must notify us on the day their current rental ends. “Vela” may decline such requests if no availability or other reasons arise.
The Guest is not permitted to transfer the apartment to other persons, even if the paid rental period has not yet ended.
Persons who are not registered Guests of the Apartment are not allowed to stay in it between 10:00 PM and 6:00 AM. Quiet hours are in effect from 10:00 PM to 6:00 AM. Guests are required to observe them.
The use of personal appliances (e.g., immersion heaters, irons, etc.) and any other similar non-standard devices that may pose a fire hazard is prohibited in the apartment.
Smoking tobacco and electronic cigarettes (e-cigarettes) is strictly forbidden in the Apartment. Violation of this rule will result in a cleaning fee of PLN 1,500 (this applies to visitors as well).
Animals are strictly prohibited on the premises.
Guests may use the barbecue provided on the premises. Campfires are strictly forbidden. Violating this rule will result in a fine of PLN 1,000 per incident.
In the event that the Guest violates the Rules or breaks generally accepted standards of social conduct, they may be asked by staff to vacate the apartment – without the right to a refund.
The Guest uses all equipment provided in the apartment in accordance with its intended purpose and at their own risk.
The Guest is fully financially and legally responsible for any damage or destruction to the equipment or technical facilities caused by themselves or their visitors, whether intentionally or unintentionally. If determining who caused the damage is impossible or difficult, responsibility lies with the person who made the reservation. Any damage should be reported immediately to the staff.
Early departure due to reasons beyond “Vela’s” control (illness, accidents, etc.) does not entitle the Guest to a refund for unused services.
The Guest is responsible for any costs related to the loss or damage of the key or remote control (PLN 100 for the key, PLN 300 for the remote).
“Vela” is not responsible for any damage resulting from the actions or omissions of the Guest, their visitors, or third parties. This includes in particular any misuse of the apartment or its equipment.
Items left in the apartment may be returned upon request and at the Guest’s expense. After two months, unclaimed items may be donated to charity.
Beginning the stay at the “Vela” Apartment constitutes acceptance of these House Rules and Annex No. 1 – Damage Price List.
In the event of a breach of the House Rules, the staff may refuse to continue providing services to the violator. If the stay is shortened due to the Guest’s own actions, no refund will be granted.
Failure to report any objections regarding the apartment’s condition upon check-in will be understood as confirmation that the apartment was handed over in satisfactory condition.
Upon leaving or exiting the apartment, please turn off the water, switch off the lights, and close or secure any open windows.
All disputes between the property owner and the Guest shall be governed by Polish law. Disputes will be resolved by the court competent for the owner’s registered office.
Apartment reservation: A reservation is confirmed upon receipt of a 30% deposit. Free cancellation is possible up to 90 days before the planned arrival date. If cancellation occurs later, the deposit is non-refundable. The remaining 70% must be paid no later than 7 days before arrival (unless paying in cash on site or booking on shorter notice). Failure to make the payment will result in cancellation of the reservation without refund of the deposit. A local tax of PLN 3.00 per person per day will be added to the final price.
By booking the Vela Apartment in Polańczyk, the Guest consents to the processing of their personal data.
The data controller is ALEKSANDRA GWIAZDOŃ, conducting business under the name Vela, based in Przemyśl, ul. Swobodna 17/6, 37-700 Przemyśl. Personal data will be processed for the purposes of executing agreements and pursuing claims, in accordance with Article 6(1)(b) of the GDPR. Data will be processed only as necessary and in accordance with applicable personal data protection laws. The Guest has the right to request access to, rectification, deletion, or restriction of processing of their personal data, to object to its processing, and to data portability.
Contact for the Data Controller: Aleksandra Gwiazdoń, phone: +48 662 652 378
